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Terms and Conditions
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Welcome to our web site. At www.diamondtraces.com, we always appreciate your business. If you would like to provide feedback, or recommend a way we can improve the buying experience, please click here.
These terms and conditions apply to the Diamond Traces website located at www.diamondtraces.com and to all associated websites linked to www.diamondtraces.com by Diamond Traces, its subsidiaries and affiliates. Please read these terms and conditions carefully, by using the site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Diamond Traces website, and constitute an agreement between you and Diamond Traces. Diamond Traces reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the website at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the website. Your continued use of the website following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. If you do not agree to these terms, please do not use Diamond Traces website. |
Privacy Policy
Please review our Privacy Policy on how Diamond Traces collects, uses, and discloses personally identifiable information from its customers. By visiting DiamondTraces.com, you are confirming your agreement to the privacy policies described in this Privacy Policy. |
Ownership & Site Content
This DiamondTraces.com website is owned and operated by Diamond Traces Inc. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, designs, icons, images, artwork, audio and video clips, data, and software is the property of Diamond Traces. |
Use of web site
Diamond Traces website and content are intended solely for personal and non commercial use by visitors and on-line shoppers. Any use of any Diamond Traces website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Diamond Traces website. However, you may download, electronically copy and print any of the content of a Diamond Traces web site for your personal, non-commercial use only.
You also agree not to access or use any Diamond Traces website in any manner that may be harmful to the operation of the website or its content. |
Your Account
If you access or use Diamond Traces website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian. Diamond Traces reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion. |
Product Availability
If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options. |
Product Pricing & Description
Diamond Traces makes all reasonable efforts to display the products listed for sale on our website as accurately as possible. However, data, including prices, may be inaccurately displayed on our website due to system or typographical errors. While Diamond Traces makes every effort to ensure that our products are described and priced accurately. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices.
If a product's listed price is lower than its actual price, Diamond Traces will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Prices are also subject to change without notice due to the market changes. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at info@diamondtraces.com or 1-800-343-4133. |
Weight Accuracy
Some stone weights may vary +/- 0.05 points. Diamond Traces carefully weighs the stones and small variation in weight is normal due to the sensitivity of atomic scales and instances where stones are already set in jewelry at the time of weighing. As such stone weights in our listings are approximated to within +/- 0.05 points and are only guaranteed to be within +/- 0.05 points of the weight listed. |
Photographs
At Diamond Traces, we make every attempt to ensure that our online catalog is as accurate and complete as possible. The pictures on our website are our own pictures of items that we carry. We don't use third-party stock photos or photos from other websites. All of our photos were taken by our professional photographer to show the details of the jewelry and the brilliance of the stone(s).
Photos have been enlarged to show detail.
In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size, the actual size, color and clarity may vary depending on the grade of stone, size of the mounting as well as other factors such as screen quality, resolution and browser settings. |
Modification
Diamond Traces reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms and Condition at any time. Please check this page periodically for changes. You agree that each time you visit Diamond Traces website, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use. |
Comments and Suggestions
We welcome our customers to make comments and suggestions regarding our website and our products for sale, that feature on our product review, discussion forums feature or other services which you create, post, or store any content, on our Site.
Provided that such comments and suggestions are not illegal, however you agree not to post, upload to, transmit, distribute, store, create or otherwise publish any message, data, information, text, music, sound, photos, video, graphics, code or other material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable. |
Comparison Purchasing
We do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our Diamond and Jewelry Consultants and we would be happy to help you make your choice. |
Submissions
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this website are non-confidential and shall become the sole property of Diamond Traces. Diamond Traces will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Diamond Traces the right to use the name that you submit in connection with such content, if they choose. You own and control all of the rights to the content that you submit, and that the content is accurate and not misleading or cause injury to any person or entity. |
Dispute Resolution
Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate federal or state court located in Manhattan, New York. |
Date of Last Update of these Terms and Condition: July 1,2011.
If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at info@diamondtraces.com or 1-800-343-4133.
Once again, we thank you for your interest in Diamond Traces. We hope that your experience at our web site will is enjoyable. |
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